Your privacy matters to us at 29 bat. We are transparent about what information we collect, how it is used, and how it is kept secure. This policy applies to users in Bangladesh, and by registering or using our platform, you automatically agree to its terms. We will notify you of any changes.
Last Updated: January 2026
When you register with 29 bat, we collect your name, mobile number, email address, and date of birth. National ID or other government-issued identification may be required for age verification. This information is used to keep your account secure and ensure legal compliance. We collect only what is necessary and do not ask for any additional personal details.
Your device type, operating system, browser version, and IP address are collected automatically. This helps us maintain platform security and detect suspicious activity. A device ID may be recorded when you access the platform from a mobile device. This information is never shared with third-party advertisers.
29 bat processes transactions in Bangladeshi Taka (BDT/৳). Information submitted via bKash, Nagad, or bank transfer during deposits and withdrawals is collected. Full card numbers and PINs are never stored on our servers. Transaction history is used solely for account verification and dispute resolution, and is kept under the highest security standards.
We log the pages you visit, time spent on the platform, and the games or betting markets you engage with. This usage data helps us improve our services and personalise your experience. Session duration and navigation patterns are monitored, but this information is never used to disclose your identity to third parties.
29 bat uses your information only for specific, legitimate purposes. We never sell your data or share it with unrelated third parties. The main purposes are outlined below:
To handle registration, login, identity verification, and account security.
To process BDT transactions for deposits, withdrawals, and bonus payments.
To quickly resolve your questions and complaints, and provide support.
To prevent account hacking, money laundering, and other illegal activity.
To analyse platform performance and improve the user experience.
To send promotions, important updates, and security alerts (with your consent).
The 29 bat website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences on each visit. We use three types of cookies: essential cookies (required for the site to function), functional cookies (to remember your settings), and analytics cookies (to understand usage patterns). We do not use third-party advertising cookies that track you across other sites.
Essential for maintaining login sessions, security tokens, and language preferences. Disabling these cookies will prevent the site from functioning properly.
Used to understand which pages are visited most and how users navigate the platform.
You can delete or disable cookies at any time through your browser settings.
Your data is stored on secure servers and protected with industry-standard encryption (SSL/TLS). Certain information may be retained for a defined period after account closure to meet legal requirements. Once that period expires, the data is permanently deleted. We conduct regular security audits, and users will be promptly notified in the event of any data breach.
29 bat never sells your personal data. However, limited information may be shared with trusted partners — such as payment gateways or identity verification services — solely to provide specific services. These partners are required to uphold our privacy standards. Data is not shared with government authorities except under legal obligation or court order.
Every user at 29 bat has specific rights regarding their personal data. We believe you should remain in control of your information. Your key rights are outlined below:
You can request at any time to see what personal data we hold about you. We will provide the full information within 30 business days of receiving your request.
If your account information is incorrect or outdated, you can request a correction. Keeping your details accurate is also important for the security of your account.
After closing your account, you may request deletion of your personal data. However, certain information required by law may need to be retained for a specified period.
29 bat may update this Privacy Policy from time to time. For any significant changes, we will send advance notice to your registered mobile number or email address. Updates take effect from the date of publication, and continued use of the platform will be considered acceptance of the revised policy. Previous versions of the policy are available on request.
For any questions or concerns, reach our support team at: support at 29bat.click. We are available 24/7 and typically respond within 24 hours.
Your privacy is our top priority at 29 bat. Enjoy the best betting and gaming experience in Bangladesh on a secure platform. Our support team is always here for you — visit our FAQ page for any questions, or open an account today.